América Latina 777, San Francisco

Bahía de Banderas, Nayarit

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+52 1 322 158 3579

+52 311 258 4375

FREQUENTLY ASKED QUESTIONS

Can I bring my dog with me? 

Sorry, we are not pet-friendly. 

Can you organise transport from the airport? 

Yes, we can. Please send us your flight info to info@palmartropical.com in order to confirm. 

Round-trip: 130 US $

One-way: 80 US $

Payment is In cash directly to the driver. We work with Diva Tours, a local, very confident transportation company. 

 

How far is the closest air-port? 

The closest airport is Puerto Vallarta International Airport which is a 50-60 minute drive from the hotel. 

Is it allowed to smoke in the room or on the balcony? 

Our installations are a 100% smoke-free including rooms, private terraces and common areas. We installed a little smoking area outside the hotel. 

We want to stay for a month. Do you have special rates for long-term? 

We do offer special rates for long-term depending on the season and time of stay. Please contact us at info@palmartropical.com

Does all your rooms include kitchens? 

All our suites have either a fully equipped kitchen or a small kitchenette. The classic rooms don´t have a kitchen, but a small fridge and a coffee-maker. 

How far is it to the beach? 

We are three small blocks from the beach away, so it´s less than a five minute walk. 

Do you have ocean-views? 

No, sorry, no room or suite has an ocean-view. 

Is the pool heated?

Yes, our pool is solar heated.

Is there a hairdryer in the room? 

We have hairdryers and ironing boards upon request at reception. 

Do you have a restaurant on site? 

No, sorry, we don´t have a restaurant on site, but are very close to San Pancho´s gastronomic offer. 

How much does a yoga class cost? 

Drop-in price is 150 MXN Pesos. Ask for our packages if you want to take more than just one class. Payment directly to the teacher. 

 

Is it safe to travel to Mexico and San Pancho? 

San Pancho is a very small and easy-going town with a tourism based economy. The town and its surroundings are very safe, nevertheless you should not leave your valuables out of sight when you are at the beach for example. All our rooms are equipped with a small safe. 

Do you offer babysitting? 

We can organise a confident babysitter for you. Please contact us or ask at reception for more info. 

What do you do to be eco-friendly? 

We try to reduce one-use-plastic using refillable and biodegradable cleaning products and amenities. Also, we use solar heaters for the hot water system, supported with electric heating to guarantee 24 hours hot water and at colder, cloudy days. We also provide water filters for drinking water to reduce plastic bottles.